December 18th, 2007 Vitaly Grinblat
In an office I used to run my business out of in the past, I used to hear some people moan and complain about the clients they were dealing with and the agents they were training.
And I started noticing a trend. That the people that always complained about their clients, always had more problem clients to complain about later. And the people that didn’t, never complained about anyone.
It’s as if all the problem clients went to the ones that complained. Or did they?
See, like attracts like. It’s all about Read the rest of this entry »
