December 10th, 2007 Vitaly Grinblat
One very important thing to keep in mind when dealing with people is that they will only make a decision to do business with someone when they feel comfortable.
To get people to feel comfortable, one thing you can do is mirror them. If they speak slowly try to do the same, and if they speak fast then pick up your pace as well.
It’s about being in the same Read the rest of this entry »
